Frequently Asked Questions

Everything you need to know about your beauty essentials.

Are Design Essentials products cruelty-free?

Yes, we are committed to ethical beauty. None of our products are tested on animals, and we only partner with suppliers who uphold these same standards.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your products sooner.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the item for a full refund or exchange, provided it is at least 50% full.

Do you offer international shipping?

Currently, we ship to the United States, Canada, and the UK. We are working on expanding our reach to more countries soon.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.